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NEED TO HIRE A ROOFER?

1. INSURANCE IS A MUST

Make sure that your contractor has worker’s compensation

and liability insurance. Ask to see the certificates and actually

call the insurance carrier to confirm that they are valid.

This keeps all bids on a level playing field, knowing that part

of the cost of the roof and the service being provided to you is

protected with the security of coverage.


2. CHOOSE A LOCAL CONTRACTOR

Make sure that the company that you choose is local. This

means that they are not just operating locally now, but have

an established business and reputation in the community.

We have had many calls from customers that have problems

within the standard five-year warranty period. The company

that they chose to install their roof closed, moved or

vanished. It is very easy to provide a piece of paper, but the

warranty is only as good as the longevity and reputation of

the roofing company.


3. PRICE ISN’T EVERYTHING

Never choose a company based on price. Cheap bids drive

down the market and anyone with overhead and proper

insurance has to establish pricing to cover such costs.

Those that do work on the side or are just working out of a

pick-up truck can always do the work cheaper. But in the long

run, you get what you pay for. Customers that are sold on

price as their sole criteria ultimately end up spending more

money to fix problems, and many of these problems would

have been covered under a workmanship guarantee by a

reputable established roofing company.

4. AVOID STORM CHASERS

Steer clear of the knock-on-the-door, “We were in your

neighborhood” roofers. This is just canvassing and selling. Pick

a roofer from a referral or a sign in your area that has a

satisfied client on the other end. If you are approached by this

technique, call your agent and ask for a recommendation. The

majority of these roofer will tell you that you have storm

damage and have you sign a letter of intent. Don’t be

pressured by forceful tactics. You never have to sign an intent

letter. Wait to see the contracts and take your time in

reviewing.


5. GET JOB DETAILS IN WRITING

Both belong to you and you should be in control. We suggest

that you don’t give funds until the work is complete. Make

sure that you are satisfied with the result and that the terms

of payment were discussed prior to the job and adhered to by

both parties. Make sure that you ask how long a job will take. You need to have a clear idea of what size crew that they have and a

completion day.


6. COMMUNICATION IS PARAMOUNT

Did they return your calls? Did they send the documentation

that you asked them to send? Did they follow through? If you

answered “no” to these questions, then make sure you

communicate your concerns to the company representative.

If they still can’t make good, walk away. Communication is

key to every business. If you aren’t getting what you need on

the front end when they are trying to get your business, what

will happen once you have committed the work to them?

CUSTOMER SATISFACTION

Bay Roofing and Exteriors Ltd. Is committed to 100% customer satisfaction both in terms of quality and customer

experience. We strive to remove any unpredictability and avoid potential issues by providing customers with a clear

understanding of the proposal terms up front by helping customers understand issues that can arise during re-roofing.



- Proposals generally plan for removal of one layer of shingles, which is normal for most roofs. In some cases

(normally older structures) it may not be possible to identify more than one layer of shingles at time of

estimating without exposing the roof. In such cases it is appropriate to negotiate additional charges with the

owner before completing the job since the contractor will incur additional shingle removal and dumping fees as

a result.


- Similarly, removal and replacement of wood decking (normally plywood or supporting roof joints) in some

instances, cannot be known until the roofing tiles and underlayment, vents, or drip edge have been removed

and underlying deck exposed. In this situation, because these extras cannot necessarily be determined at time of

estimating, it is again appropriate to negotiate additional charges to cover the additional costs of labor and

materials necessary to do a quality job. Wherever possible, the contractor will identify the problem and attempt

to quantify the level of work and estimated cost. However, until the entire roof deck is exposed (ie all shingles

and underlayment removed), it will not be fully possible to know the exact extent of deck damage (normally

caused by water leakage over time).


- In some instances, removal of TC antennas or satellite dishes are required to complete the removal and

replacement of a roof. The customer acknowledges that unless otherwise agreed, the contractor is not

responsible for re-installing such antenna or dish to ensure that the signal is being properly received.


-The owner agrees to provide the contractor with reasonable hours of availability for work, normally not earlier

than 7am and normally not later than 8pm unless necessary to finish a roof and not leave it exposed to

possibility of rain or wind and resulting damage.


-The owner acknowledges that any other damage roof components (ie chimney) due to aging, is not the

contractor’s responsibility for repair unless otherwise set out in the proposal. The contractor will notify the

customer where such required repair is identified during the roofing process and a determination made if the

owner requires the contractor to proceed with the repair and an estimate given by the contractor prior to

proceeding.


-The contractor acknowledges that the work completion will conform to industry and technical specifications

required to provide for proper functioning of all aspects of roofing systems standards including ventilation,

structural integrity, and quality of work. Where the customers requests contract conditions, changes, or

materials not recommended by the contractor, the parties acknowledge that such request or changes may void

the warranty if damages result in connection with the departure.


-Ice buildup can occur in inadequately insulated building attic spaces creating leakage issues as water is caught by

the ice and backs up and finds its way under the tiles. This is typically referred to as ice-damming and is not a

roofing contractor quality issues (rather a construction issue) and would not be covered under the warranty.


- The customer will provide a safe working area such that the contractor and employees can efficiently and

properly complete the work contracted. Children and pets should be kept away from the work site near the eave

of the roof where objects may be falling to the ground or tools and sharp debris may be in the process of being

cleaned up. For safety reasons, the work area should also be free of animal droppings which can get on ladders,

boots, and tools.

SEAMLESS EAVESTROUGH

Bay Roofing and Exteriors Ltd. offers Seamless 5" Eavestroughing. Included in our prices we do include Hinged downspout extensions. This is ideal for the home owner when cutting grass, or doing yard work where the downspouts can potentially get damaged. 


SEAMLESS EAVESTROUGH WITH LEAFGUARD

INSTALLED ON AN EXISTING TROUGH SYSTEM

Debris in summer: When an eavestrough is clogged by leaves and debris, water cannot drain, and will automatically flow toward the home, causing water infiltration. The Gutter Clean System stops leaves and debris from clogging the gutter, reducing water infiltration.


In winter: The Gutter Clean System lets eavestroughs function normally throughout the year. A rain gutter clogged by snow and ice in the winter does not function correctly. During rains or warmer weather, water will seep into the home since it cannot be drained by the rain gutter.


Made from Weatherproof aluminum: Does not rust, crack, chip or warp. Alurex leafguard does not fall into the eavestrough under the weight of snow and debris.


Wintersheild Technology: SNOW AND ICE REMAIN ON TOP OF THIS PRODUCT! You rain gutters will drain normally when it rains or the weather warms up. Protect from the expansion of ice as it thaws and refreezes inside of the eavestrough.



T-REX CONTINUOUS HANGER

SECURELY FASTEN THE GUTTERS TO YOUR HOME Securely Fasten the gutters to your home


THE T-REX MAKES YOUR RAIN GUTTERS STRONGER: It can support the weight of snow, ice and ladders. It keeps snow out of eavestroughs, eliminating the risk of warping due to freezing and thawing.


INNOVATIVE DESIGN: With the T-Rex continuous hanger, your rain gutters are reinforced from end to end. There are no weak points. It can even hold the weight of three people. Thanks to its design and the heavy-gauge aluminum used in its construction, the T-Rex XL-M-5800 is even sturdier and more long-lasting than the regular T-Rex M-5200.


WINTER SHIELD TECHNOLOGY: Snow and ice remain on top of the product. Does not rust or warp. Your eavestroughs will drain normally when it rains or the weather warms up. Protects against expansion caused by snow and ice thawing and freezing inside of the rain gutter.


PREVENT WATER INFILTRATION CAUSED BY ACCUMULATED DEBRIS AND ICE


In summer: When a rain gutter is clogged with leaves and debris, water cannot drain and automatically goes back toward your home or falls to the ground. Water will inevitably leak into roof and foundations. T-Rex prevents leaves and debris from clogging the eavestrough, keeping water from seeping into your home.


In winter: T-Rex helps rain gutters function normally throughout the year. An eavestrough that is clogged with snow and ice cannot work. When it rains or the weather warms up, water will seep into the house since it cannot be drained by the eavestrough.



ALUREX DOUBLE PRO 

VORTEX TECHNOLOGY

KEEP PINE NEEDLES OUT: The microfiltration protection- Alu-Rex is the world pioneer, using two perforated aluminum membranes in a gutter guard. The second membrane is able to block access to tapered debris such as pine needles which are often the cause of major obstruction while allowing the viscous substances that cause trouble to flow when the perforations are too fine.

SECURELY FASTEN THE GUTTER TO YOUR HOME: The DoublePro makes your rain gutters stronger- It can support the weight of snow, ice and ladders. -It keeps snow out of eavestroughs, eliminating the risk of warping due to freezing and thawing.

Innovative design


With the DoublePro continuous hanger, your rain gutters are reinforced from end to end. There are no weak points. It can even hold the weight of three people.


WINTERSHEILD TECHNOLOGY: 

  • Snow and ice remain on top of the product
  • Does not rust or warp
  • Your eavestroughs will drain normally when it rains or the weather warms up.
  • Protects against expansion caused by snow and ice thawing and freezing inside of the rain gutter.

VORTEX TECHNOLOGY: The suction created by the two membranes makes it possible to drain three times more water than ever recorded in the heaviest storms. The inner membrane draws water through the wider holes.

ECLIPSE TECHNOLOGY: The double membrane keeps debris from getting inside the gutter. The offset holes make it the perfect filter, allowing water to drain freely while blocking pine needles and leaves without ever getting clogged.